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2018/5/9 Assignment 1: Exercises and Discussions (20 marks, 20%) &ndash…
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H Assignments Assignments Assignment 1: Exercises and Discussions (20 marks, 20%)
Assignments
Assignment 1: Exercises and Discussions (20 marks, 20%)
Introduction
Assignment 1 is a course-long assignment. You contribute to it every lesson.
At the end of every lesson, you will be asked to do the following:
Post your thoughts and stories about assigned business communication topics and read messages left by others in the
past.
Complete assigned writing exercises on your own.
Share what you have written in a gallery in the Discussions area.
Explore how previous students in the course approached the same writing challenges.
Everyone who takes this course brings with them different perspectives, histories, and talents. By reading what past students have written,
you get the chance to learn from others, while proceeding at your own pace.
Read through the whole assignment and marking guidelines before starting.
Instructions
Step 1: Contribute to the discussions for the current lesson
Visit the Discussions link on the course website.
Find the discussion topic(s) for the current lesson. Read the topic(s) and three or more responses from past students who took the course.
Contribute your thoughts by posting a new message under the topic. Take the time to prepare a thoughtful response you can take pride in.
A good length is around 100 words, although feel free to write more if you have more to say. Refer to the textbook and course readings
where appropriate. Be original; try not to repeat points from the other posts you have read.
Step 2: Complete the writing exercises for the current lesson
When you finish a lesson, complete the exercises listed below for that lesson.
Although you will eventually post these exercises online, compose and save your responses in a word processor first.
Complete these exercises on your own without checking the Writing Gallery first. You will learn more if you develop and refine your own
ideas, rather than mirroring someone else’s approach. Your mark in the assignment depends on completeness and effort, rather than
picking the best approach.
If you need help with any exercise, post a message in the Questions and Answers discussion area.
Lesson 1
No writing exercises
Lesson 2
Complete these Chapter 4 exercises:
Running Cases: Kwong:complete the Your Task activity. Only analyze two messages you have received lately, not five.
Please explain your answers, rather than simply saying “yes” or “no.”
Exercise 4.4 Planning Messages: Audience Profile—any two from a to f
Exercise 4.12 Message Organization: Audience Focus—any two from a to e
Lesson 3
Complete these Chapter 5 exercises:
5.2 Audience Relationship: The “You” Attitude—any five sentences from a to i
5.3 Audience Relationship: Emphasize the Positive—any three from a to e
5.7 Message Composition: Controlling Style
Lesson 4
Complete this Chapter 5 exercise:
5.13 Message Composition: Creating Sentences
Complete this exercise, as well:
Find four interesting press releases or news stories from different organizations. Summarize the main idea of each one
in a message short enough to be a Twitter post (140 characters).
Lesson 5
Complete these Chapter 6 exercises:
Assignment 1: Exercises and Discussions (20 marks, 20%)
Thompson Rivers University
Yuhao Mo 9
2018/5/9 Assignment 1: Exercises and Discussions (20 marks, 20%) &ndash…
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Practice Your Knowledge: 6.A
Practice Your Knowledge: 6.B
Practice Your Knowledge: 6.C
Lesson 6
Complete any Chapter 8 case.
Complete these exercises, as well:
Imagine you are a real estate agent. A client has written to say he has decided to switch to a different agent. You are
upset, because you have spent weeks showing him homes and will now miss out on any commission. Also, the other
agent is not as familiar with the area as you are, having just moved here. Respond to this ex-client.
Write an open letter to announce you have reversed an unpopular decision. Invent any details you need. As inspiration,
see Apple’s open letter to customers announcing that it would resume submitting its products to the EPEAT environment
rating system.
Lesson 7
Exercise 9.2 Teamwork: Communicating Bad News—solo part only
Complete these exercises, as well:
The charismatic CEO of your company is awaiting the results of medical tests that could reveal she has a serious
incurable illness. If she is ill, there would be significant media interest, so she asks you to prepare an open letter in her
name that would deliver the bad news to the public and reassure investors that the company’s prospects are strong.
Invent any details you need.
You are the online community manager for a company that sells e-book readers. Your company substantially dropped
the price of its flagship e-book reader only three months after its release. Someone posts a message on your Facebook
page, saying, “You should refund money to people who paid the original price!” Many visitors click Likeon this message,
showing support for the idea. Refuse this request in a brief note that would be posted as a reply on Facebook.
Lesson 8
Write an email to your local, provincial, or federal government to persuade it to change a policy or priority (choose any
topic that interests you).
Complete these exercises, as well:
Case 10.1: That’s the point: Email encouraging your boss to blog
Case 7.11: She’s one of us: Promoting a new lifestyle magazine
Lesson 9
Write an email requesting feedback on one of your business messages. The recipient will be someone who routinely
reviews your documents as part of his or her job. Make it clear what level of feedback you would like. You can base your
request on a real message or an imaginary one.
Repeat the previous exercise, but, this time, request feedback from someone who does not routinely review your
documents and who will need to balance your request against their other responsibilities. Invent any details you need.
Read Document 9.A: Providing Negative News about Transactions in Chapter 9’s Practice Your Knowledge
section. Write a 100-word comment providing constructive feedback, summarizing the changes you think would most
improve the message. You may want to provide an example or two, but you do not need to specify every change. Think
of yourself as a busy executive who only has time to provide direction. Be succinct, while remaining polite and
professional.
Lesson 10
Exercise 11.12 Processing Information: Reading and Taking Notes
Exercise 12.4 Composing Reports: Supporting a Solution
Lesson 11
Write a 200-word analysis of a TED Talk or other presentation, describing how the presenter arouses and holds
audience interest, builds credibility, tailors the presentation, limits the scope, and guides the audience through the message.
Write a 150-word analysis of a presentation’s slides, focusing on slide design, organization, and other elements. Include
a link to the presentation if possible. Some possible sources of presentations include:
Note and Point
PechaKucha.org
SlideShare
Exercise 14.6 Creating Effective Slides: Content
Lesson 12
Complete Chapter 7’s Case 23: “Hi, my name is…” Introducing yourself on an online business network.
Write a LinkedIn summary for yourself or someone you know. If you already have a summary, freshen it using the advice
from this lesson’s readings.
Write a cover letter for a current employment opportunity. Include the web address or text of the job posting.
Step 3: Post your work
When you’re satisfied with what you have written in step 2, visit the Discussions link of the course website and find the Writing Gallery
topic for the current lesson; for example, Writing Gallery—Lesson 2.
Create a single new message under that topic. Title it as follows: [Your First Name] [Your Last Name]’s writing exercises.
Paste all your step 2 exercises for the current lesson into the new message. Clearly label each exercise with its number and name.
Important: Paste the exercises into the body of your message. Do not attach a Word document or other file.
Step 4: Read what others have posted
2018/5/9 Assignment 1: Exercises and Discussions (20 marks, 20%) &ndash…
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Read what three or more past students wrote for the exercises from the current lesson.
Step 5: Comment on other students’ writing exercises
Reply to one or more other messages to share your observations about earlier work. For example:
Did anyone do a particularly good job? Identify what you liked about their approach to the exercise.
Would you approach your own writing differently now that you have seen what others wrote? If so, what would you
change?
Are there important differences between some of the posted exercises? Does one approach work better than another?
The students whose messages you comment on may be working different material now or have finished the entire course, so they may
not see your reply. Nonetheless, in all your posts, be supportive and constructive.
Be specific in your reflections. People reading your post should come away with something new to think about, so you will need to write more than simply “Good job!” Aim to write 75 words of analysis or more.
Why is step 5 important? Articulating your thoughts about the others’ work can help clarify and reinforce what you have learned,
improving your business communication skills. If you consistently have trouble thinking of something to say, ask your Open Learning
Faculty Member for advice.
Submitting Your Assignment
You do not need to take any special steps to turn in this assignment. Your Open Learning Faculty Member will read your posts in the
discussions.
Assignment 1 Marking Guidelines
These exercises are a chance to practice some of the new writing strategies you have been learning. You are not graded on how well you
succeed with these first attempts. Instead, you receive marks for consistently posting your efforts in the Discussions and commenting
thoughtfully on the writing of others.
Your Open Learning Faculty Member will calculate your grade by finding the best match for your performance in each category below.
Part One: Contributions—steps 1 to 3 (15 marks)
15 You completed every requested writing exercise and discussion post. It looks like you consistently put a lot of thought into each one.
12 You completed almost every requested writing exercise and discussion post.
9 You completed most of the exercises and discussion posts, but many appear rushed or superficial.
2018/5/9 Assignment 2: Planning Messages (30 marks, 5%) – OL_CMNS…
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H Assignments Assignments Assignment 2: Planning Messages (30 marks, 5%)
Assignment 2: Planning Messages (30 marks, 5%)
Introduction
In this assignment, you will plan two routine but important messages: a website notice about a business closure and an email response that c misunderstanding.
This assignment draws on the coursework of lessons 1 and 2.
If you intend to complete this course on a four-month schedule, you should:
Start this assignment at the end of Lesson 1, and
Submit this assignment to your Open Learning Faculty Member by the end of Lesson 3.
The Assignment Schedule recommends assignment submission dates to help you pace yourself through the course, but these dates are not
Read through the whole assignment and marking guidelines before starting.
Instructions
You are the manager of Wild Side, an adventure park that features zip lines, bungee jumping, and other outdoor recreations.
Late last night, a mudslide blocked the only road to the park. Maintenance crews are working to clear the road, but until they finish, no custom
employees can reach the park.
You decide to close Wild Side for the day.
Review the Assignment 2 Fact Sheet for more details about the mudslide.
Save your answers for this assignment in the following worksheet: CMNS1291_Assignment2_StudentWorksheet.docx.
Part One: Planning a website message (15 marks)
As manager, you need to post a message on the park’s website to inform potential visitors about the closure. Before you can write this messa
to plan it.
Complete Part One of the worksheet that you saved.
Important: You do not need to write the website message itself for this assignment. You are only planning the message.
Part Two: Planning an email reply (15 marks)
You receive the email below from Nick Taranto, the owner of a local construction company that regularly does work for Wild Play.
Subject: Do you need help with the slide?
Hello [Your Name]! I heard a mudslide hit Wild Play! Hope everyone’s okay. Are you going to need my crew out there to clean
things up? I could have them there in under three hours.
Cheers, Nick T.
Sent from my Mobile
You need to reply to Nick to correct his misunderstanding about the location of the mudslide. You should also let him know that you will need
install the Wild Side sign.
Nick is almost always on the road and communicates mainly by email on his smartphone. Your response should be brief, although still profess
respect his preferred method of communication.
Of course, even short messages need to be planned.
Complete Part Two of the worksheet that you saved.
Important: You do not need to write the email itself for this assignment. You are only planning it.
Submitting Your Assignment
1. Save your assignment worksheet in a common format your Open Learning Faculty Member will be able to read, such as Microsoft
(.doc).
2. Name the document [Your Last Name]_[Your First Name]_Assignment1_StudentWorksheet_CMNS1291.doc
3. Ensure that your name, your email address, and the date appear in your assignment worksheet itself, right at the beginning.
4. Reread all the assignment instructions to make sure you have not missed any requirements.
5. Compare your document to the marking guidelines. How do you think you have done?
6. Proofread your document one last time to catch any last mistakes.
Assignment 2: Planning Messages (30 marks, 5%)
Thompson Rivers University
Yuhao Mo 9
2018/5/9 Assignment 2: Planning Messages (30 marks, 5%) – OL_CMNS…
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6 oo ead you docu e t o e ast t e to catc a y ast sta es
7. Submit your assignment according to the instructions provided in the Assignments folder on the course Home Page.
Assignment 2 Marking Guidelines
Parts one and two of the assignment are worth 15 marks each.
Your Open Learning Faculty Member will calculate your grade for each message by choosing the description that best matches your performa
categories below.
Purpose and main idea (2 marks)
2 You clearly identify the message’s specific purpose and its main idea. The main idea represents a common thread through all the points in t
1 The purpose and main idea could be more clearly defined.
0 You have not identified a specific purpose or main idea.
Audience profile (3 marks)
3 You correctly identify the primary and secondary audiences. You also identify the primary audience’s needs and their likely reaction to your
2 The audience profile captures important points about your audience, but misses a few significant characteristics.
1 The audience profile overlooks the most important audience members or needs.
0 You have not completed the questions about the audience.
Scope (3 marks)
3 The outline includes the information the audience would need and no more.
2 The outline omits a few relevant pieces of information or includes some information that could have been left out.
1 The outline omits important information or includes enough unnecessary information to irritate the reader.
0 You have included all the information from the fact sheet without any filtering.
Organization (4 marks)
4 Your points are arranged in an order that serves the message’s purpose and your audience’s needs. You support your major points with sub
evidence. You correctly select and follow the direct or indirect approach.
3 Your audience would quickly find what they need to know. Shifting a few points around would improve the message.
2 Your audience might have trouble following your message or understanding its importance. The letter takes too long to get to the point. Unr
are grouped together.
1 The message needs significant reorganization. Major points should be in a different order. Subpoints and evidence are grouped arbitrarily. I
information is missing.
0 You have not completed an outline.
2018/5/9 Assignment 3: Effective Writing (100 marks, 5%) – …
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H Assignments Assignments Assignment 3: Effective Writing (100 marks, 5%)
Assignment 3: Effective Writing (100 marks, 5%)
Introduction
In this assignment, you will revise some messages to make them more clear and diplomatic.
This assignment draws on the coursework of lessons 3 to 5
If you intend to complete this course on a four-month schedule, you should:
Start this assignment at the end of Lesson 4, and
Submit this assignment to your Open Learning Faculty Member by the end of Lesson 6.
The Assignment Schedule recommends assignment submission dates to help you pace yourself through the course, but these dates are not
Read through the whole assignment and marking guidelines before starting.
Instructions
Save the following document to your computer: CMNS1291_Assignment3_StudentWorksheet.docx
Open the worksheet and follow its instructions.
Save frequently. Email your work in progress to a friend or make other backups that would survive a computer failure.
Submitting Your Assignment
1. Check that the document is named [Your Last Name]_[Your First Name]_CMNS1291_Assignment3_StudentWorksheet.doc.
2. Ensure that your name, your email address, and the date appear in your assignment worksheet itself, right at the beginning.
3. Reread all the assignment instructions to make sure you have not missed any requirements.
4. Compare your document to the marking guidelines. How do you think you have done?
5. Read over your document one last time to catch any last mistakes.
6. Submit your assignment worksheet according to the instructions provided in the Assignments folder on the Home Page.
Assignment 3 Marking Guidelines
Your Open Learning Faculty Member will calculate your grade by finding the best match for your performance in each category below.
Part One (10 marks, 2 marks per question)
2 The revision successfully fulfills the request.
1 The revision shows that you understand the request, but more revision was needed to finish the job.
0 The changes do not demonstrate that you understand the requested revision.
Part Two (30 marks, 3 marks per question)
Identifying the problem
1 You correctly and specifically identify the problem, using terms from the textbook.
0 You do not correctly identify the specific problem.
Revising the sentence
2 The revision successfully fixes the problem.
1 The revision shows that you understand what needs to be done, but more revision was needed to fix the problem fully. You may have introd
problems.
0 The sentence still needs considerable revision.
Part Three (10 marks, 2 marks per question)
2 The revision makes the message clear, concise, readable, and up-to-date without changing its meaning.
1 More revision is needed to fix the problem fully. You may have introduced new problems.
0 The message still needs considerable revision.
Part Four (20 marks)
Content (7 marks)
7 The email explains the difference between the passive and active voices, when to use them, and why writers should care about using the ri
examples are illuminating.
Assignment 3: Effective Writing (100 marks, 5%)
Thompson Rivers University
Yuhao Mo 9
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5 The email would help readers distinguish between the passive and active voice, but they still may have questions about why it matters or w
each voice.
3 The email contains some errors about the passive and active voice. It may not include any examples.
0 The email does not demonstrate understanding of the passive and active voice.
Clarity (4 marks)
4 The email is clear, concise, and well organized. It avoids jargon and stuffy phrases.
3 The email is clear in most places. Some sentences could be put more plainly.
2 The email is disorganized. The writing is wordy or hard to understand in many places.
1 The email needs significant reorganization. Major points should be in a different order. Subpoints and explanations are grouped arbitrarily. I
information is missing.
0 The email is incoherent.
Tone (3 marks)
3 The email is supportive and encouraging. It focuses on the needs of its audience.
2 The tone is neutral.
1 The email is condescending or haughty. It focuses primarily on your needs.
0 The email is insulting or domineering.
Originality (3 marks)
3 The email is original and inventive. The examples and reasoning are fresh.
2 The email relies heavily on the examples and reasoning in the textbook or another source.
1 The email quotes or closely paraphrases someone else’s work and credits the source. Although this is usually permissible, the assignment
asked that you use your own words.
0 The email includes other people’s writing without crediting the source. The assignment does not meet the requirements of academic honest
lead to further sanctions.
Spelling, grammar, punctuation, and formatting (3 marks)
3 The email uses correct spelling, grammar, punctuation, and formatting.
2 The email has at least two significant spelling, grammar, punctuation, or formatting errors that could be embarrassing or obscure your mean
1 The email has many significant spelling, grammar, punctuation, or formatting errors. You may want to ask a colleague to proofread your wor
submitting it.
0 The mechanics of this message do not meet the minimum standard required for this course.
Part Five (30 marks)
Clarity (10 marks)
10 The memo’s language is clear, concise, and readable. It avoids unnecessary words, stuffy phrases, jargon, and the passive voice.
8 Most of the memo’s language is clear, concise, and readable. Some sentences could be put more plainly.
6 Some sentences were improved, but many others remain wordy or confusing.
4 The entire memo feels opaque, wordy, or bureaucratic.
2 The memo is significantly harder to read than the original.
Organization (10 marks)
10 The main idea is obvious. The points are arranged in an order that serves the message’s purpose and your audience’s needs. You suppor
points with subpoints and evidence.
8 Your audience would quickly find what they need to know. Shifting a few points around would improve the message.
6 The memo takes too long to get to the point. Some points are introduced in the wrong order.
4 Your audience might have trouble following your message or understanding its importance. The memo takes much too long to get to the po
ideas are grouped together.
2 The memo needs significant reorganization. Major points should be in a different order. Subpoints and evidence are grouped arbitrarily. Imp
information is missing.
Scope (6 marks)
6 The memo includes the information the audience would need and no more.
4 The memo includes some information that could have been left out. The memo omits a piece of useful information.
2 The memo includes enough unnecessary information to irritate the reader. The memo omits important information.
0 You have not changed the scope
2018/5/9 Assignment 4: Writing Messages (15 marks, 5%) – OL_CMNS_…
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H Assignments Assignments Assignment 4: Writing Messages (15 marks, 5%)
Assignment 4: Writing Messages (15 marks, 5%)
Introduction
You are going to plan and write three messages:
A routine reply that grants a claim
An email that delivers bad news
A blog post that persuades people to volunteer
This assignment draws on the coursework of lessons 6 to 8.
If you intend to complete this course on a four-month schedule, you should:
Start this assignment at the end of Lesson 6.
Complete one message each lesson.
Submit this assignment to your Open Learning Faculty Member by the end of Lesson 8.
When you submit your assignment, you will also ask three other people to review your messages. Their feedback will guide you in Assignmen
people may be other students in this course or people from your community, family, or workplace.
The Assignment Schedule recommends assignment submission dates to help you pace yourself through the course, but these dates are not
Read through the whole assignment and marking guidelines before starting.
Instructions
In each section below, you will assume the role of a different business writer facing a challenge.
With each message:
Think carefully about your tone. Be courteous and maintain the “you” attitude. Emphasize the positive.
Check that every paragraph is clear, readable, and concise.
Be original. Do not reuse phrases from the textbook or other sources.
Spend half your time planning the message, one quarter of your time writing it, and one quarter of your time revising and proofread
You will revise these messages further in Assignment 6, based on feedback from your reviewers. However, this does not mean that the Assig
versions are rough drafts. The messages you submit for this assignment need to be revised, proofread, and polished, as if they were the final
Part One: Grant a Claim (5 marks)
You run a small mail-order kitchen supply company. One day, you receive the following letter from an upset customer:
Mattias Brogol
1099 East Margrind Avenue
Vancouver BC V5V 3P0
January 10, 2013
Dear Customer Service:
You should be ashamed. What is wrong? You people are scammers is what is wrong. I don’t have money to waste, but I like to
buy quality, because it’s supposed to last. And what happens? The pan you sold me rusted after only a month! I read all the
instructions and kept it like it was a precious treasure. I never used scouring pads. I put it in the dishwasher right after dinner,
every time. It didn’t sit out all night. I threw the rusty thing out, I couldn’t stand to look at it. I know my rights. I should get a full
refund. Not like I am going to get a refund from scumballs like you!! I don’t even know why I bother writing. Nobody stands behin
their products any more. If I was running your company, first of all, I would be ashamed of myself and fire myself, and second of
all, I would actually use the products I sell so that I would know what garbage they are and do better. Don’t send me some form
letter.
Awaiting your reply,
Mattias Brogol
You see from your records that Mr. Brogol bought a 12-inch Frontier Spirit cast iron frying pan. Cast iron pans require special care to keep the
They should never be put in the dishwasher. If they do develop rust, a process called “re-seasoning” may restore them. A booklet attached to
Spirit pan includes all of these care instructions.
Despite Mr. Brogol’s hostile letter and his mistreatment of the pan, you decide to mail him a replacement. You had planned to clear out the Fro
at a discount anyway, and this may be an opportunity to win a lifelong customer.
Pl d it l tt t lli M B l th t di hi l t G tl l t hi k h t k thi i d
Assignment 4: Writing Messages (15 marks, 5%)
Thompson Rivers University
Yuhao Mo 9
2018/5/9 Assignment 4: Writing Messages (15 marks, 5%) – OL_CMNS_…
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Plan and write a paper letter telling Mr. Brogol that you are sending him a replacement pan. Gently let him know how to keep this pan in good
You will need to write and submit to your Open Learning Faculty Member:
1. An audience profile. Remember to identify primary and secondary audiences, as well as audience needs and expectations.
2. An outline.
3. A complete letter using the block letter format shown in Appendix A of the textbook.
Invent any missing details you need, such as the name of your company.
Part Two: Deliver bad news (5 marks)
A sinking feeling hits your stomach. You need to cancel everyone’s vacation.
You are a producer in a company that develops video games. You are responsible for the quality, budget, and schedule of a game called “Mo
Early tests show players are struggling with some of the new gameplay ideas in Moondrop. You want to give your team more time to improve
However, upper management denies this request.
What’s worse, upper management tells you your team must prepare the game for sale immediately, so that it can be released one month ahe
The Moondrop team works in separate offices around the country, so there is no way to meet with them all in person. You decide to break the
email.
Plan and write an email to everyone on the Moondrop team. Tell them about the challenging new schedule and cancel all planned vacations.
You will need to write and submit to your Open Learning Faculty Member:
1. An audience profile. Remember to identify primary and secondary audiences, as well as audience needs and expectations.
2. An outline.
3. A complete email, including a subject line.
Invent any missing details you need, such as the name of your company.
Background for Part Two
Upper management’s decision is unexpected. Your team members assumed that they would have the time to fix the game problems uncovere
You suspect the company may be facing financial difficulty, which is why upper management wants to sell the game as soon as possible.
Upper management made it clear they will not change their mind. The only reason they have given is, “It is time Moondrop showed some retu
investment.”
It is summer, and many employees have week-long vacations planned. Company policy is that vacations can be cancelled at any time.
The job market in your industry is slow right now. You have hundreds of résumés from other programmers, designers, and artists looking for w
You have some ideas about how to respond to the challenging schedule:
Since you won’t be able to redesign the game, you could release web videos about Moondrop’s new ideas to introduce them to pla
and game reviewers.
Your team could apply fixes after the game is released to catch any errors introduced by the rushed process, assuming the compa
not go out of business.
You will be phoning the team leaders to discuss their ideas about how to proceed.
Team leaders will be allowed to reinstate some employee vacations, if they are sure their section can meet its goals on time.
Part Three: Persuade people to volunteer (5 marks)
You write for the internal blog of a large organization with over one thousand employees.
You have been asked to write a blog post to do the following:
Persuade people to join the organization’s mentorship program, either as mentors or mentees.
Briefly explain who would make a good candidate (100 words is enough).
Briefly explain what volunteers would be expected to do (100 words is enough).
Use headings and other techniques from Lesson 5 to make your blog post easy to read and skim.
You may want to review Chapter 7’s section Creating Effective Business Blogs for advice about creating a personal style and authentic voi
Before you start writing, you may need to research mentorship programs to learn more about them. However, your blog post needs to be orig
quote, copy, or paraphrase other people’s writing.
Complete the normal planning steps, such as profiling your audience, identifying your main idea, and creating an outline. Keep these notes –
them in assignments 5 and 6 – but do not include them with your assignment submission.
Submit to your Open Learning Faculty Member:
1. The first draft of your blog post.
2. The finished blog post.
3. A note listing three ways you made the blog post easy to read and skim.
Invent any missing details you need, such as the type of organization you work for. It might be a university, a corporation, a manufacturer, a h
government ministry, or other large organization.
Background for Part Three
The employees at your organization have a median age of 55. A wave of retirements soon will deprive the organization of employees’ experie
historical knowledge. Formal training can capture only so much of this institutional memory. Your organization sponsors the mentorship progra
encourage an informal transfer of knowledge to its next generation of employees.
Enrollment in the mentorship program is low. The program requires new mentors and new mentees.
You have asked employees about the program and found that common reasons for not joining are:
Lack of time
Uncertainty about what knowledge they could offer
A lt l h b t d ld
2018/5/9 Assignment 4: Writing Messages (15 marks, 5%) – OL_CMNS_…
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A culture clash between young and old
Participants in the mentorship program are not paid for their involvement. However, they do get to attend a popular annual retreat.
Mentors and mentees get time away from work each month to develop the mentorship.
Submitting Your Assignment
You will be submitting documents to your Open Learning Faculty Member and to three other people. Be sure to read the instructions below ca
Prepare your assignment for your Open Learning Faculty Member:
1. Save all parts of your assignment in a single document.
2. Save in a common format your Open Learning Faculty Member will be able to read, such as Microsoft Word (.doc):
3. Name the document [Your Last Name]_[Your First Name]_Assignment4_CMNS1291.doc.
4. Ensure that your name, your email address, the date, and the course name and number appear in your assignment document itse
at the beginning.
5. Reread all the assignment instructions to make sure you have not missed any requirements.
6. Compare your document to the marking guidelines for both Assignment 4 and Assignment 6. How do you think you have done?
7. Proofread your document one last time to catch any last mistakes.
8. Submit your assignment according to the instructions provided in the Assessment and Submission Instructions folder on the co
Home Page.
Provide your messages to other reviewers:
1. Save a new copy of your assignment that contains only your name, email address, and the final version of the three messages. Re
any planning material, such as the audience profiles, outlines, and first draft of the blog post.
2. Save this new document as [Your Last Name]_[Your First Name]_Assignment4_messages_ _ CMNS1291.doc
3. Findthree people to review your messages. Their feedback will guide you in Assignment 6, so pick people with strong communicat
skills. These people may be other students in this course or people from your community, family, or workplace. If you run into diffic
consult your Open Learning Faculty Member.
4. Send the document you created in step 10 to your three reviewers. Ask them to return their comments to you within one week.
5. If your reviewers are not students in this course, provide them with the Assignment 4 Reviewer’s Guide to help focus their commen
Assignment 4 Marking Guidelines
Your Open Learning Faculty Member will provide feedback about the tone, organization, clarity, and other elements of your Assignment 4 mes
you improve them. You can see the criteria he or she will consider in the Assignment 6 Marking Guidelines.
You can improve your messages as you write by keeping in mind the Assignment 6 Marking Guidelines, but you are not graded on your achie
these categories yet.
Your Open Learning Faculty Member will calculate your grade by finding the best match for your performance in each category below.
Part One: Grant a claim
Completeness (5 marks)
5 All of the requirements (profile, outline, and letter) are complete and polished. Even if the requirements could be improved after feedback, e
reflects thoughtful effort and familiarity with the readings.
4 All of the requirements are complete. There are some oversights that should have been caught during revision.
3 One of the requirements (profile, outline, or letter) seems rushed or perfunctory; the other two demonstrate that you have given them thoug
2 More effort is needed. It would be hard for others to provide helpful feedback on what you have so far.
1 The work is incomplete. You have prepared only one of the requirements or have written only short notes for each.
0 You have not completed any requirements in this part.
Part Two: Deliver bad news
Completeness (5 marks)
5 All of the requirements (profile, outline, and email) are complete and polished. Even if the requirements could be improved after feedback, e
reflects thoughtful effort and familiarity with the readings.
4 All of the requirements are complete. There are some oversights that should have been caught during revision.
3 One of the requirements (profile, outline, or email) seems rushed or perfunctory; the other two demonstrate that you have given them thoug
2 More effort is needed. It would be hard for others to provide helpful feedback on what you have so far.
1 The work is incomplete. You prepared only one of the requirements or wrote only short notes for each.
2018/5/9 Assignment 5: Providing Feedback (20 marks, 10%) – …
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H Assignments Assignments Assignment 5: Providing Feedback (20 marks, 10%)
Assignment 5: Providing Feedback (20 marks, 10%)
Introduction
In this assignment, you are going to provide constructive feedback on other people’s messages.
This assignment draws on the coursework of Lesson 9.
If you intend to complete this course on a four-month schedule, you should:
Start this assignment during Lesson 9, and
Submit this assignment to your Open Learning Faculty Member by the end of Lesson 9.
The suggested Assignment Schedule recommends assignment submission dates to help you pace yourself through the course, but these dat
absolute.
Read through the whole assignment and marking guidelines before starting.
Instructions
Step 1: Find messages that need improvement
Find a real-world example of:
A routine message,
A bad news message, and
A persuasive message.
These could be messages to the public (such as open letters), messages you have received, or messages written by someone you know (be
permission).
Pick messages that would benefit from improvement. If someone you know is writing a message right now, editing their draft version could he
Step 2: Create copies you can edit
Paste or retype the messages into a single word processing document.
Important: You must remove or change all identifying details, unless the messages are public. Protect the privacy of the original author and a mentioned in the message.
Step 3: Review the messages and provide feedback
Provide the following five reviews:
A high-level review of each message (three high-level reviews in total)
A copy edit of any ONE message
A detailed review of any ONE message (but not the same message you are copy editing)
Pretend you are writing directly to the author of the message, who has asked for your help.
High-level review
Write a 100-word comment, summarizing the changes you think would most improve the message. You may want to provide an example or tw
not need to specify every change.
Think of yourself as a busy executive who only has time to provide direction. Be succinct, while remaining polite and professional. Offer const
Reread the checklists in the textbook for ideas about how to improve the messages. You may also want to look at the Assignment 6 Marking
and the Assignment 4 Reviewer’s Guide for inspiration, although not all the criteria in those lists may apply to the messages you found.
Copy edit
Check the message for spelling, grammar, punctuation, and formatting errors. Identify any readability problems, such as dangling modifiers, c
verbs and other issues from Chapter 6.
You only need to highlight the errors; you do not need to fix them (although you may). Use your word processing software’s track changes or
comment features to mark the places that need attention.
You do not need to comment on the message’s overall organization, tone, clarity, or effectiveness.
Detailed review
Offer detailed advice that would change the message for the better. Consider all the relevant aspects of the message, such as “you” attitude,
readability, and organization.
Be specific. Identify parts of the message and give examples of the kinds of changes you are suggesting.
You may use your word processor’s track changes and commenting features to annotate the message, but you should also prepare a separa
gives an organized overview of your recommendations.
Assignment 5: Providing Feedback (20 marks, 10%)
Thompson Rivers University
Yuhao Mo 9
2018/5/9 Assignment 5: Providing Feedback (20 marks, 10%) – …
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When you prepare your feedback:
Be courteous and helpful.
Emphasize the positive.
Refer to the textbook if that will help make your explanations more clear.
Make your note easy to follow. Use headings, numbered lists, and short paragraphs.
Your goal is to help the author revise and improve the message.
Submitting Your Assignment
1. Save all your feedback in a single document.
2. Save the document in a common format, such as Microsoft Word (.doc).
3. Name the document [Your Last Name]_[Your First Name]_Assignment5_CMNS1291.doc.
4. Ensure that your name, your email address, the date, and the course name and number appear at the start of the document.
5. Reread all the assignment instructions to make sure you have not missed any requirements.
6. Compare your feedback to the marking guidelines. How do you think you have done?
7. Proofread your feedback one last time to catch any last mistakes.
8. Submit your assignment worksheet according to the instructions provided in the Assignments folder on the Home Page.
Assignment 5 Marking Guidelines
Your Open Learning Faculty Member will calculate your grade by finding the best match for your performance in each category below.
Tone (4 marks)
4 Your feedback is always respectful and supportive. You have mentioned everything you like.
2 Your feedback is respectful, but could recognize more positive aspects of the assignments. A few word choices are too negative.
0 Your tone could be read in places as unsupportive or curt.
Copy edit (4 marks)
4 The edit catches all spelling, grammar, punctuation, and formatting errors. You identify most readability issues.
3 The edit catches most errors, but misses a few minor ones.
2 The edit overlooks a few significant errors.
0 The edit overlooks many significant errors and may introduce new errors.
High-level reviews (6 marks)
6 Your high-level reviews concisely capture how to improve the message. You draw on the concepts we have been learning about in the cour
3 The high-level reviews are useful, but do not explicitly draw upon concepts from the course. The high-level reviews are too long.
0 The reviews are too vague or off-topic to be useful.
Detailed advice (6 marks)
6 The detailed review provides specific suggestions about how to improve the messages You draw on the concepts we have been learning a
2018/5/9 Assignment 6: Revising Messages (45 marks, 15%) – …
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H Assignments Assignments Assignment 6: Revising Messages (45 marks, 15%)
Assignment 6: Revising Messages (45 marks, 15%)
Introduction
In this assignment, you are going to revise the three messages you wrote in Assignment 4.
This assignment draws on the coursework of lessons 5 to 8.
If you intend to complete this course on a four-month schedule, you should:
Start this assignment by the end of Lesson 9.
Submit this assignment to your Open Learning Faculty Member by the end of Lesson 10.
The Assignment Schedule recommends assignment submission dates to help you pace yourself through the course, but these dates are not
Read through the whole assignment and marking guidelines before starting.
Instructions
Previously, in Assignment 4, you wrote:
A letter granting a claim for a replacement fry pan
An email delivering bad news about a challenging schedule change
A blog post persuading people to volunteer for a mentorship program
Your task now is to revise and improve these three messages, guided by the feedback you have received from your Open Learning Faculty M
your volunteer reviewers.
If your reviewers could not think of a way to improve your messages, then your task won’t take very long. Read over your messages to make
see no way to improve them.
However, you have probably received some new ideas about how to approach these messages. There may be paragraphs that can be made
or sections that can better reflect your audience’s needs. You may want to revisit your planning materials, including the audience profile and o
As before, when you write:
Think carefully about your tone. Be courteous and maintain the “you” attitude. Emphasize the positive.
Check that every paragraph is clear, readable, and concise.
Be original. Do not reuse phrases from the textbook or other sources.
You may want to review the Revising your Message section of Chapter 6.
Summary of Changes
After each revised message, write a short note (about 100 words) summarizing the changes you have made. If there were any recommendat
decided not to follow, explain why you think the approach you picked was more effective than the suggested changes.
Submitting Your Assignment
1. Save all three revised messages and any commentary in a single document. You do not need to submit any new outlines or other material.
2. Save in a common format your Open Learning Faculty Member will be able to read, such as Microsoft Word (.doc)
3. Name the document [Your Last Name]_[Your First Name]_Assignment6_CMNS1291.doc.
4. Ensure that your name, your email address, the date, and the course name and number appear in your assignment document itse
at the beginning.
5. Reread all the assignment instructions to make sure you have not missed any requirements.
6. Compare your document to the marking guidelines. How do you think you have done?
7. Proofread your document one last time to catch any last mistakes.
8. Submit your assignment according to the instructions provided in the Assignments folder on the Home Page.
Assignment 6 Marking Guidelines
Your Open Learning Faculty Member will calculate your grade by finding the best match for your performance in each category below.
Letter granting a claim (15 marks)
Readability (3 marks)
3 The letter’s language is clear, concise, and readable. It avoids jargon, stuffy phrases, and the passive voice. Your sentences vary in length a
construction.
Assignment 6: Revising Messages (45 marks, 15%)
Thompson Rivers University
Yuhao Mo 9
2018/5/9 Assignment 6: Revising Messages (45 marks, 15%) – …
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2 Most of the letter’s language is clear, concise, and readable. Some sentences could be more direct or vivid.
1 The letter often feels opaque, wordy, or bureaucratic.
0 Many sentences are difficult to interpret.
“You” attitude (3 marks)
3 The letter focuses on what Mr. Brogol cares about, in a way he can understand, while still accomplishing your store’s goals. It emphasizes t
without sounding insincere or being deceitful.
2 The letter maintains an audience-centred approach most of the time. You may have made some points Mr. Brogol would have found irreleva
Alternatively, by being too sensitive, you may have undermined the purpose of the message by not getting him to care for the pan.
1 The letter recognizes Mr. Brogol’s needs, but emphasizes your store’s needs more.
0 The letter ignores Mr. Brogol’s needs.
Tone (2 marks)
2 The letter is courteous and polite, without being servile.
1 A few word choices could offend a sensitive reader.
0 The letter would offend many readers.
Organization (3 marks)
3 Your points are arranged in an order that serves the message’s purpose and your audience’s needs. You support your major points with sub
evidence. You correctly select and follow the direct or indirect approach.
2 Your audience would quickly find what they need to know. Shifting a few points around would improve the message.
1 Your audience might have trouble following your message or understanding its importance. The letter takes much too long to get to the poin
ideas are grouped together.
0 The letter needs significant reorganization. Major points should be in a different order. Subpoints and evidence are grouped arbitrarily. Impo
information is missing.
Spelling, grammar, punctuation, and formatting (2 marks)
2 The letter uses correct spelling, grammar, and punctuation. The letter correctly follows the block format.
1 The letter has some significant spelling, grammar, punctuation, or formatting errors that could be embarrassing or obscure your meaning.
0 The letter has many significant spelling, grammar, punctuation, or formatting errors.
Summary of changes (2 marks)
2 You clearly and concisely summarize how this letter has changed since Assignment 3. You also explain why you decided against some adv
reviewers, if applicable.
1 You provide a list of changes, rather a summary. You do not explain why you decided against some advice offered by reviewers.
0 You do not summarize your changes or explain your decisions.
Email delivering bad news (15 marks)
Readability (3 marks)
3 The email’s language is clear, concise, and readable. It avoids jargon, stuffy phrases, and the unnecessary use of the passive voice. Your s
in length and construction.
2 Most of the email’s language is clear, concise, and readable. Some sentences could be put more plainly or vividly without undermining your
1 The letter often feels opaque, wordy, or bureaucratic.
0 Many sentences are difficult to interpret.
“You” attitude (3 marks)
3 The email focuses on what your audience cares about, in a way they can understand, while still accomplishing your goals. You keep your te
side without demonizing the people who employ you. The email emphasizes the positive without sounding insincere or being deceitful.
2 The email maintains an audience-centred approach most of the time. It may neglect the secondary audience. You may have made some po
would have found irrelevant.
1 The email recognizes your team’s needs, but emphasizes your needs more.
0 The email ignores what your team cares about.
Tone (2 marks)
2 The email is courteous and friendly, without being smarmy.
1 The email is respectful, but not as supportive as it could be. It contains one or two inappropriate word choices.
0 The email is discouraging, cold, or could offend.
Organization (3 marks)
3 Your points are arranged in an order that serves the message’s purpose and your audience’s needs. You support your major points with sub
evidence. You correctly select and follow the direct or indirect approach. You close on a positive note.
2 Shifting a few points around would improve the message.
1 The email needs significant reorganization to be successful. Perhaps the bad news is delivered without a buffer or the email rambles. Unrel
grouped together. Your audience might have trouble following your message or understanding its importance.
0 Major points should be in a different order. Subpoints and evidence are grouped arbitrarily. Important information is missing.
Spelling, grammar, punctuation, and formatting (2 marks)
2 The email uses correct spelling, grammar, punctuation, and formatting.
1 The email has some significant spelling, grammar, punctuation, or formatting errors that could be embarrassing or obscure your meaning.
0 The email has many significant spelling, grammar, punctuation, or formatting errors.
Summary of changes (2 marks)
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Summary of changes (2 marks)
2 You clearly and concisely summarize how this email has changed since Assignment 3. You also explain why you decided against some adv
reviewers, if applicable.
1 You provide a list of changes, rather a summary. You do not explain why you decided against some advice offered by reviewers.
0 You do not summarize your changes or explain your decisions.
Part Three: Persuade people to volunteer
Persuasion (4 marks)
4 You capture your audience’s attention and explain how they would benefit from the mentorship program. The blog post scrupulously mainta
attitude. It balances logical and emotional appeals and anticipates objections. It explains how to volunteer, making it easy to take action.
3 You achieve most of the above goals, but not all of them.
2 The blog post expects little resistance to volunteering. The post might persuade one audience (such as potential mentors), but not the other mentees).
1 The blog post struggles to find reasons to volunteer. The post talks more about the company’s needs than the audience’s.
0 The blog post provides no compelling reason to volunteer.
Credibility (2 marks)
2 Your readers have a reason to trust you. You establish common ground and demonstrate you understand their concerns. You make reasona
and avoid the hard sell.
1 You provide one or two reasons to believe, but readers would still need to take some arguments on faith.
0 Readers would be skeptical this proposal is in their interests.
Tone and word choice (2 marks)
2 The blog post has a personal style and an authentic voice. The language is vivid.
1 The blog post is friendly, but rings false in a few places. It may contain one or two inappropriate word choices. Most language is bland and u
0 The tone completely misses the mark; the blog post is rude, cold, or presumptuous.
Organization (2 marks)
2 Your points are arranged in an order that serves the message’s purpose and your audience’s needs. You start with interesting points, withou
employees to volunteer too soon. You provide the necessary information without irrelevancies. You support your major points with subpoints a
1 The blog post needs reorganization to be successful. Your audience might have trouble understanding the mentorship program or your requ
0 Major points should be in a different order. Subpoints and evidence are grouped arbitrarily. Important information is missing.
Clarity (2 marks)
2 The blog post’s language is clear and concise. It avoids jargon, stuffy phrases, and the passive voice.
1 Most of the blog post’s language is clear and concise. Some sentences could be put more plainly without undermining your purpose.
0 The blog post often feels opaque, wordy, or bureaucratic. Many sentences are difficult to interpret.
Spelling, grammar, and readability (3 marks)
2018/5/9 Assignment 7: Planning a Report (10 marks, 10%) – …
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H Assignments Assignments Assignment 7: Planning a Report (10 marks, 10%)
Assignment 7: Planning a Report (10 marks, 10%)
Introduction
In this assignment, you will collaborate with a partner or small team to produce a report work plan. If you have problems finding a partner or te
with, contact your Open Learning Faculty Member.
This assignment draws on the coursework of Lesson 10.
If you intend to complete this course on a four-month schedule, you should:
Start this assignment during Lesson 10.
Submit this assignment to your Open Learning Faculty Member by the end of Lesson 11.
The Assignment Schedule recommends assignment submission dates to help you pace yourself through the course, but these dates are not
Read through the whole assignment and marking guidelines before starting.
Instructions
You have been asked to prepare an informational report. To guide your thinking and budget your time, you need to develop a report work plan
in Chapter 11 of the textbook.
Important: You will not write the report itself for this assignment.
Although you will work with a team on this project, you are required to keep a journal outlining your individual contributions. You will share this
your Open Learning Faculty Member.
Step 1: Assemble your team
Find one to three people from your family, work, school, or community who will agree to be your experts for this assignment. Their main contr
project will be their knowledge about a subject that they understand well. Your main contribution will be your knowledge about how to plan a r
Contact your Open Learning Faculty Member if you have problems finding someone to work with.
Step 2: Arrange to work with your team
Discuss with your team how you would like to communicate further and develop your assignment. For example, you might agree to:
Meet regularly in person.
Chat in real time, using conferencing software, such as Skype.
Develop annotated documents in Google Docs.
Share Word 2010 documents with tracked changes by email
Create documents and exchange messages in PBWorks.
As you work, note your contributions to the project in your journal. For example, you might write, “October 10. I supported Rajwant’s suggestio
Google Docs. Chris liked the idea, but he was not sure how to access Google Docs, so I wrote step-by-step instructions to help him create an
Step 3: Pick a topic
As a team, pick a topic for your informational report. Please look for serious topics that merit a report.
Here are three sample topics (which you are welcome to use for the assignment, if you like):
How businesses are using social media to improve customer service
Common arguments for and against the idea that humans are the primary cause of global warming
Voice and data communication options for a Canadian sales team who will be based in Europe for two months
Remember to note your individual contributions to the project in your journal.
Step 4: Divide the work
Agree on how to divide the work for this assignment. For example, your teammates may be able to help with suggesting sources, identifying p
scopes, and brainstorming points for the outline.
Plan to work together in collaboration as much as possible, rather than separately.
Note your contributions to the project in your journal.
Step 5: Commit to a schedule
Together with your team, commit to a schedule for this assignment. Allow yourselves time to recover from unexpected delays.
Note your contributions to the project in your journal.
Step 6: Develop a report work plan
Assignment 7: Planning a Report (10 marks, 10%)
Thompson Rivers University
Yuhao Mo 9
2018/5/9 Assignment 7: Planning a Report (10 marks, 10%) – …
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As a team, develop a report work plan. Be sure to include:
1. Statement of the problem (if appropriate for your topic)
2. Statement of purpose
3. Scope of work
4. Discussion of tasks needed to complete the report
5. Sources of information
6. Preliminary informative (talking) outline, using full sentences and a proper hierarchy
7. Task assignments and schedule
See Chapter 11 for advice and examples.
You may invent any necessary details about your team’s situation or requested report, including resources and constraints. Please keep them
Remember that you are planning an informational report, not an analytical report or proposal.
Note your contributions to the project in your journal.
Step 7: Describe your team
At the end of your work plan, include a short description of your team. You don’t need to list your teammate’s names, but provide a sentence o
their experience or background.
Submitting your assignment
Submit the work plan
1. Save your work plan in a common format that your Open Learning Faculty Member will be able to read, such as Microsoft Word (.d
your work plan is available online, you may instead submit a note with a link to the document.
2. Name the work plan [Your Last Name]_[Your First Name]_Assignment7_CMNS1291.doc.
3. Save your journal in a common format that your Open Learning Faculty Member will be able to read.
4. Name your journal [Your Last Name]_[Your First Name]_Assignment7journal_CMNS1291.doc.
5. Ensure that your name and email address appear in both documents, right at the beginning. Include the date and course number, a
6. Reread all the assignment instructions to make sure you have not missed any requirements.
7. Compare your work plan to the marking guidelines. How do you think you have done?
8. Proofread your work plan and journal one last time to catch any last mistakes.
9. Submit both documents according to the instructions provided in the Assignments folder on the Home Page.
Assignment 7 Marking Guidelines
Your Open Learning Faculty Member will calculate your grade by finding the best match for your performance in each category below.
Planning (5 marks)
A complete report work plan includes: a statement of the problem (if appropriate for your topic), a statement of purpose, a description of the s
discussion of the tasks needed to complete the report, a list of possible sources of information, task assignments, and a schedule.
5 All the elements are present, clear, specific, and detailed. Another team could use this work plan to continue the project.
4 All the elements are present and clear. More detail in a few places would help showcase your planning and research.
3 Some elements are missing or difficult to find due to poor organization. One or more of the elements may not be serving its purpose; for exa
scope of work might not explain what issues will be covered.
2 Many elements are missing or obscure. Details are scant.
1 The work plan is very disorganized and has many gaps.
0 The work plan is missing almost all the required elements.
Outline (3 marks)
3 A report based on this outline would explore the topic fully. The major points and subpoints are organized logically. The outline is formatted
an informative (talking) outline, following either the question or summary format.
2 The outline makes sense, but may not explore the topic fully. Some points are at the wrong level in the hierarchy. The outline may be forma
using sentence fragments or a format other than the requested informative style.
1 The outline is confusing or lacks meaningful detail.
0 The outline is unfinished or missing.
Spelling, grammar, punctuation, and formatting (1 mark)
1 The work plan uses correct spelling, grammar, punctuation, and formatting.
0 The work plan has two or more significant spelling grammar punctuation or formatting errors that could be embarrassing or obscure your m
2018/5/9 Assignment 8: Presentation (10 marks, 10%) – OL_CMNS_…
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H Assignments Assignments Assignment 8: Presentation (10 marks, 10%)
Assignment 8: Presentation (10 marks, 10%)
Introduction
In this assignment, you are going to create and deliver a short presentation that summarizes a business article.
This assignment draws on the coursework of Lesson 11.
If you intend to complete this course on a four-month schedule, you should:
Start this assignment during Lesson 11, and
Submit this assignment to your Open Learning Faculty Member by the end of Lesson 12.
The Assignment Schedule recommends assignment submission dates to help you pace yourself through the course, but these dates are not
Read through the whole assignment and marking guidelines before starting.
Instructions
1. Find an interesting business-related article or essay that is at least 1,000 words long. You may choose any source, paper or online
If you are not sure where to look, consider articles from:
The Economist
Harvard Business Review
Canadian Business
The Walrus
Reynolds Center’s BusinessJournalism.org
2. Plan a five-minute presentation that will convey the main points of the article to a general audience. Your audience supports you, b
no special interest yet in your topic. You can imagine you will be presenting in a small boardroom.
You don’t need to write a word-for-word script. Indeed, you probably shouldn’t. Most natural-sounding presentations are based on
headings and key points, rather than scripts.
3. Create digital slides to support your presentation. You may use Microsoft PowerPoint, LibreOffice Impress, Google Presentation, o
tools allowed by your Open Learning Faculty Member.
Please respect copyright and do not use images or text without written permission. You may wish to check the following sites for fre
photos and graphics:
Wikimedia Commons
EveryStockPhoto
4. Record yourself delivering the presentation. You may use any recording method with which you are comfortable, such as a tape re
the movie setting on a digital camera, a microphone attached to your computer, or the audio note feature of a smart phone.
If you can, choose a digital recording format that you can share with your Open Learning Faculty Member. Your Open Learning Fa Member will post some suggestions in the forums. If you are not able to share a digital recording, it will be enough to share a writte
transcript of your recording. However, being able to create digital recordings is a useful skill, so do give it a try.
You do not have to keep your first recording. You are welcome to deliver the presentation as many times as you like, keeping only
attempt.
You may choose to record only the audio or both audio and video.
5. Create a transcript of your recording by typing what you said into a word processing document. You may leave out unintended ums
ahems, but otherwise keep the transcript true to the recording.
6. Note in the transcript where each new slide appears. Include the slide’s number.
7. If your slides or audio are posted to a web site, add the web links at the start of the transcript.
8. At the end of the transcript, cite the article you are summarizing. Include a direct link to the article if it is available online.
Submitting Your Assignment
1. Save your transcript in a common format your Open Learning Faculty Member will be able to read, such as Microsoft Word (.doc)
2. Name the transcript [Your Last Name]_[Your First Name]_Assignment8transcript_CMNS1291.doc. (Your file may end with a d
extension than .doc.)
3. If you are sending your slides to your Open Learning Faculty Member, rather than posting them online, name the slides [Your Last
Name]_[Your First Name]_Assignment8slides_ CMNS1291.pptx. (Your file may end with a different extension than .pptx.)
4. If you are sending your audio to your Open Learning Faculty Member, rather than posting it online, name the audio [Your Last
Name]_[Your First Name]_Assignment8audio_ CMNS1291.mp3. (Your file may end with a different extension than .mp3.)
5. Ensure that your name, your e-mail address, the date, and the course name and number appear in the transcript, right at the begin
These details should also appear in the presentation, unless the presentation is being posted to a non-TRU-OL website, in which c may omit them for privacy.
6. Reread all the assignment instructions to make sure you have not missed any requirements.
Assignment 8: Presentation (10 marks, 10%)
Thompson Rivers University
Yuhao Mo 9
2018/5/9 Assignment 8: Presentation (10 marks, 10%) – OL_CMNS_…
https://blearn.tru.ca/webapps/blackboard/execute/content/file?cmd=view&content_id=_139587_1&course_id=_2156_1&framesetWrapped=true 2
7. Compare your work to the marking guidelines. How do you think you have done?
8. Proofread your transcript one last time to catch any last mistakes.
9. Submit your assignment according to the instructions provided in the Assignments folder on the Home Page.
Assignment 8 Marking Guidelines
Your Open Learning Faculty Member will calculate your grade by finding the best match for your performance in each category below.
Organization (4 marks)
4 Excellent organization. The introduction previews what is ahead. The main idea is clear. Transition statements help ideas flow naturally. The
conclusion is obvious. The conclusion restates the main points. The presentation captures the essence of the article without getting bogged d
detail.
3 Good organization. Some editing or additional detail would help the presentation.
2 An audience might have trouble following your summary of the article. The introduction and conclusion are incomplete. A lack of transitions
sections choppy or confusing. The selected article is too short.
1 Ideas are presented out of order. The significance of many sections is not clear. Many slides are unconnected to the audio/transcript.
0 The presentation is incoherent.
Audience interest (3 marks)
3 The presentation would capture the attention of even an uninterested audience. The introduction provokes interest. The language is clear a
presentation connects ideas to the audience’s needs and anticipates questions. It ends on a memorable note.
2 The presentation would keep the attention of an audience interested in the topic. More connection to the audience’s needs and doubts wou
1 You read directly off the slides. The language is dry. The presentation alienates its audience by being inconsiderate or disrespectful. The se
not business-related, as required.
2018/5/9 Assignment 8: Presentation (10 marks, 10%) – OL_CMNS_…
https://blearn.tru.ca/webapps/blackboard/execute/content/file?cmd=view&content_id=_139587_1&course_id=_2156_1&framesetWrapped=true 1
H Assignments Assignments Assignment 8: Presentation (10 marks, 10%)
Assignment 8: Presentation (10 marks, 10%)
Introduction
In this assignment, you are going to create and deliver a short presentation that summarizes a business article.
This assignment draws on the coursework of Lesson 11.
If you intend to complete this course on a four-month schedule, you should:
Start this assignment during Lesson 11, and
Submit this assignment to your Open Learning Faculty Member by the end of Lesson 12.
The Assignment Schedule recommends assignment submission dates to help you pace yourself through the course, but these dates are not
Read through the whole assignment and marking guidelines before starting.
Instructions
1. Find an interesting business-related article or essay that is at least 1,000 words long. You may choose any source, paper or online
If you are not sure where to look, consider articles from:
The Economist
Harvard Business Review
Canadian Business
The Walrus
Reynolds Center’s BusinessJournalism.org
2. Plan a five-minute presentation that will convey the main points of the article to a general audience. Your audience supports you, b
no special interest yet in your topic. You can imagine you will be presenting in a small boardroom.
You don’t need to write a word-for-word script. Indeed, you probably shouldn’t. Most natural-sounding presentations are based on
headings and key points, rather than scripts.
3. Create digital slides to support your presentation. You may use Microsoft PowerPoint, LibreOffice Impress, Google Presentation, o
tools allowed by your Open Learning Faculty Member.
Please respect copyright and do not use images or text without written permission. You may wish to check the following sites for fre
photos and graphics:
Wikimedia Commons
EveryStockPhoto
4. Record yourself delivering the presentation. You may use any recording method with which you are comfortable, such as a tape re
the movie setting on a digital camera, a microphone attached to your computer, or the audio note feature of a smart phone.
If you can, choose a digital recording format that you can share with your Open Learning Faculty Member. Your Open Learning Fa Member will post some suggestions in the forums. If you are not able to share a digital recording, it will be enough to share a writte
transcript of your recording. However, being able to create digital recordings is a useful skill, so do give it a try.
You do not have to keep your first recording. You are welcome to deliver the presentation as many times as you like, keeping only
attempt.
You may choose to record only the audio or both audio and video.
5. Create a transcript of your recording by typing what you said into a word processing document. You may leave out unintended ums
ahems, but otherwise keep the transcript true to the recording.
6. Note in the transcript where each new slide appears. Include the slide’s number.
7. If your slides or audio are posted to a web site, add the web links at the start of the transcript.
8. At the end of the transcript, cite the article you are summarizing. Include a direct link to the article if it is available online.
Submitting Your Assignment
1. Save your transcript in a common format your Open Learning Faculty Member will be able to read, such as Microsoft Word (.doc)
2. Name the transcript [Your Last Name]_[Your First Name]_Assignment8transcript_CMNS1291.doc. (Your file may end with a d
extension than .doc.)
3. If you are sending your slides to your Open Learning Faculty Member, rather than posting them online, name the slides [Your Last
Name]_[Your First Name]_Assignment8slides_ CMNS1291.pptx. (Your file may end with a different extension than .pptx.)
4. If you are sending your audio to your Open Learning Faculty Member, rather than posting it online, name the audio [Your Last
Name]_[Your First Name]_Assignment8audio_ CMNS1291.mp3. (Your file may end with a different extension than .mp3.)
5. Ensure that your name, your e-mail address, the date, and the course name and number appear in the transcript, right at the begin
These details should also appear in the presentation, unless the presentation is being posted to a non-TRU-OL website, in which c may omit them for privacy.
6. Reread all the assignment instructions to make sure you have not missed any requirements.
Assignment 8: Presentation (10 marks, 10%)
Thompson Rivers University
Yuhao Mo 9
2018/5/9 Assignment 8: Presentation (10 marks, 10%) – OL_CMNS_…
https://blearn.tru.ca/webapps/blackboard/execute/content/file?cmd=view&content_id=_139587_1&course_id=_2156_1&framesetWrapped=true 2
7. Compare your work to the marking guidelines. How do you think you have done?
8. Proofread your transcript one last time to catch any last mistakes.
9. Submit your assignment according to the instructions provided in the Assignments folder on the Home Page.
Assignment 8 Marking Guidelines
Your Open Learning Faculty Member will calculate your grade by finding the best match for your performance in each category below.
Organization (4 marks)
4 Excellent organization. The introduction previews what is ahead. The main idea is clear. Transition statements help ideas flow naturally. The
conclusion is obvious. The conclusion restates the main points. The presentation captures the essence of the article without getting bogged d
detail.
3 Good organization. Some editing or additional detail would help the presentation.
2 An audience might have trouble following your summary of the article. The introduction and conclusion are incomplete. A lack of transitions
sections choppy or confusing. The selected article is too short.
1 Ideas are presented out of order. The significance of many sections is not clear. Many slides are unconnected to the audio/transcript.
0 The presentation is incoherent.
Audience interest (3 marks)
3 The presentation would capture the attention of even an uninterested audience. The introduction provokes interest. The language is clear a
presentation connects ideas to the audience’s needs and anticipates questions. It ends on a memorable note.
2 The presentation would keep the attention of an audience interested in the topic. More connection to the audience’s needs and doubts wou
1 You read directly off the slides. The language is dry. The presentation alienates its audience by being inconsiderate or disrespectful. The se
not business-related, as required.
2018/5/9 Online Discussions – OL_CMNS_1291_SW_001_Smith_May_2014
https://blearn.tru.ca/webapps/blackboard/execute/content/file?cmd=view&content_id=_139605_1&course_id=_2156_1&framesetWrapped=true 1
H Home Page Course Guide Online Discussions
Online Discussions
Throughout the course, you will participate in online discussions that explore a variety of topics. These discussions support students learning
other and their Open Learning Faculty Member, build the learning community, and provide opportunities for dialogue, shared stories, and deb
important ideas in the course. You can access the Discussions area on your course Home Page by clicking Discussions in the left-hand nav
Although this is not an paced course, your participation in the discussions is part of Assignment 1, which involves discussions and exercises f
of the course.
Online Discussion Criteria
Your mark for this component of the course is based on the quality of your postings, your communication skills, your critical thinking and self-r
overall participation, and your adherence to acceptable online protocol.
Rather than trying to write a “perfect answer,” focus on exploring ideas, stimulating discussion, and exchanging feedback with your fellow lear
Learning Faculty Member.
You are expected to think about the topics under discussion and formulate your ideas before posting them. With this in mind, a good strategy
compose your ideas in Blackboard and then save them as a draft; when you are satisfied with your writing, make your post. Share information
comfort zone, but do not disclose confidential material.
Ask a question, make a comment, or clarify concepts in a respectful manner that encourages the formation of an online community with your
Your Open Learning Faculty Member will keep an eye on this online discussion throughout the course, and your participation will contribute to
grade as part of Assignment 1: Exercises and Discussion.
You will do well in this part of the course if your participation has these characteristics:
Informed Your posts demonstrate you have done the course readings and have a thorough knowledge of the discussion topic.
Readable Your posts are clear, concise, and easy to understand.
Reflective Your posts and replies to others are thoughtful, well-supported, and insightful. You think critically about everyone’s ideas, includ
own.
Respectful Your posts are supportive and show respect for your peers, their time, and their commitment to learning.
Online Discussions
Thompson Rivers University
Yuhao Mo 9

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