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SCHEDULE The ACT system is expected to take three months from project approval to launch of the new system platform. Systems such as BPCS database and the network infrastructure are already in place (Mattke et al 23). The following is a high-level schedule of some significant milestones for this initiative:
September 15, 2016: Initiate Project October 17, 2016: Infrastructure, hardware, and software procurement October 31, 2016: Development phase November 14, 2016: Implementation/testing phase November 25, 2016: Migration phase December 5, 2016: Validation phase December 6, 2016: System release Upon approval of this project, the assigned project team to include all tasks and deliverables will create a detailed schedule.
FINANCIAL PROJECTIONS The financial forecasts for the addition of an online sales platform for Covidien are underscored in the table below. The figures justify for projected online sales, additional staffing requirements, shipping, material, and insurance costs, contract support for IT and training needs, and web server and compering costs. The assumptions for these projections are as follows: • In store sales projections remain unchanged • All milestones are performed in accordance with the schedule • All transactions are closed yearly with no carry-over to subsequent years
FINDINGS AND RECOMMENDATIONS Based on the info presented in this feasibility study, it is recommended that Covidien approves the online sales initiative and begins project initiation (Mattke et al 4). The results of this feasibility study show that this initiative will be highly helpful to the organization and has a high likelihood of success. Key findings are as follows: Technology: • Will utilize current technology which lowers project risk • Ecommerce infrastructure will be contracted out to vendor which allows Covidien to share risk • Once in place this technology is simple to operate and maintain for a relatively low cost
Marketing: • This initiative will allow Covidien to reach large number of target groups electronically at a low cost • Covidien can enlarge customer base outside geographic areas where stores are currently located • The marketplace for online chocolate and confection sales is in a steady state of growth • Covidien is able to distinguish itself from its competitors and will utilize incentive programs to target new consumers
Organizational: • Minimal increases to staffing are prerequisite with no changes to organizational structure • No new facilities or capital investments are required
Financial: • Break even point happens early in the second year of set-up • Five year projections show online sales accounting for 25% of total sales • Covidien will be in position to capture greater market share by maintaining both an in-store and online presence
Harper, Paul Robert, and M. A. Pitt. “On the challenges of healthcare modelling and a proposed project life cycle for successful implementation.” Journal of the Operational Research Society (2004): 657-661. Mattke, Soeren, Arnold M. Epstein, and Sheila Leatherman. “The OECD health care quality indicators project: history and background.” International Journal for Quality in Health Care 18.suppl 1 (2006): 1-4.