You work for an organization who employs [YOUR SPECIFIC PROFESSION]. Your organization could be a private practice, a school, a government health district, a non-government organization, or business. In a review of the performance of the organization, communication (verbal, non-verbal, and written) was identified as an area needing improvement, including communication within teams, communication with clients/patients/students, and communication with the general public. Poor communication has resulted in several poor client/patient/student outcomes. As part of the performance review, several concerns related to communication were identified, and have been divided into two areas, as noted in the table below.