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For this assignment, you will write a Service Issue Response Plan (SIRP). This plan deals with services an organization has that you assume they rely on. For instance, an accounting firm will have a software service that is paramount to their business by posting entries for accounting practices and if it isn’t running, no business occurs. You are assuming that a service issue or outage is occurring and your plan will dictate what your response should be.
Provide a minimum one-page summary of your SIRP for a company you have chosen, covering the following questions:
How would you identify potential issues using the application and system logs?
How would you monitor the service for problems?
What types of issues would you look for?
What should be the organization’s response?