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Topic: The impact of Information Systems on Business Objectives
Business firms invest heavily in information systems in order to achieve the following six strategic
1) Operational excellence
2) New products, services, & business models
3) Customer and supplier intimacy
4) Improved decision making
5) Competitive advantage
By doing a search of the internet, or by other research methods, identify a company or organization whose
business has been transformed by information technology.
(1) Show examples of how technology improved their business operations.
(2) Explain, in detail, what subset of the above strategic objectives applies to your case study and how
the use of technology impacted the achievement of these objectives.
(3) Incorporate concepts learned throughout the course to support your discussion: Digital Firm, Cloud computing and Information Systems Infrastructure, Big Data & Unified Communications, Information Systems Security & Ethical Issues, Enterprise Systems & Ecommerce, Knowledge management
systems and the knowledge management value chain; Artificial
intelligence, Cost justifying IT projects; The growth of global
information systems; Management challenges and opportunities for global value chains.