Global Human Resource Management (HRMN 467) Case Study: Holiday Villas

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Global Human Resource Management (HRMN 467) Case Study: Holiday Villas Background: Holiday Villas owns more than 40 hotels throughout the United States. They recently acquired a small hotel chain in Spain (6 hotels), with the objective of growing the organization globally and establishing an international presence. Holiday Villas are family style rooms, typically two bedroom suites and a mini kitchen that cater to families on vacation who want to spend time in a low budget but well located area. Most guests stay 3-7 nights, and most guest are families or groups. The hotels are typically located in cities with tourist attractions, near downtown locations that are easily accessible by mass transit. The organization has decided to use the acquisition of the hotels in Spain as a pilot project and if all goes well, they will consider acquiring other hotel chains across Europe and South America. This is a strategic endeavor, so it is important that the organization finds an effective formula to operate successfully in the global arena. The organization has never owned hotels outside the US before, and it has hired you to provide consultation on how they should proceed. Some of the things they are interested in include: 1. What is the competition? 2. What is the best approach to staffing? 3. How important is it that staff speak fluent Spanish? 4. What kind of cultural differences may be important in the hospitality business in Spain? 5. How should they brand themselves? As a multinational, international or global enterprise? Formatting Requirements Please follow the following formatting criteria for each part of the case study: • Include your name, course name and number, date, and instructor name on the front cover. • Papers must be typed, double spaced (even between paragraphs), 12-point Times New Roman or Arial font with margins no wider than one inch. • Use page numbers • Papers should be prepared in a word processing software (i.e., Microsoft Word, Open Office, or Rich text format.) Projects may not be submitted in pdf, docm, or .abw • Each part of the case study should be 4-6 pages in length, excluding the title page and the bibliography. Pictures, graphs, and lists will not be included in the body of the paper. If you need these to support your facts, place them at the end of your paper as an addendum, referenced in body of your paper. Part 1: Due at the end of Week 3 (April 1, 2018) The hotel management would like to have a PCN (parent country national) as manager in each of their six sites. Some members of the executive team disagree and think that the manager should be a HCN (host country national) in order to establish better rapport with the local employees and guests. However, they want their core values and organizational culture to be coherent with the hotels in the United States. You are asked to: a. Write a memo that outlines the advantages and disadvantages of both approaches, so that the executive team can make an informed decision. b. Identify the top competencies required for this position (hotel manager overseas). c. Create an estimate of costs, using a Balanced Sheet Approach, to decide what the total salary allowance should be. (See International HRM Considerations under the content in week 3 in your course). Be sure to support your suggestions with both the literature and current facts or statistics that you research for this task. Part 2: Due at the end of Week 5 (April 15, 2018) According to our course material, several issues related to employee relations are often concerns in international situations. Health and safety issues may be of concern to employees overseas, and security has become a very difficult issue in certain areas of the world. The nature of labor unions and labor laws can be an important variable for managers from other countries when dealing with host-country national employees. (whatishumanresource.com). The executive team wishes to understand what are some of the issues that may come up in Spain. You are asked to conduct research and come up with the three most important issues that you think need to be taken into consideration when staffing the new hotels in Spain. Write an executive summary explaining the three issues and include suggestions on how to avoid problems, as well as what to do in case problems do arise. Support your writing with literature and data. Part 3: Due at the end of Week 7 (April 29, 2018) The organization has decided to go with home country nationals and has hired six hotel managers. The success of these managers is vital to ensure the success of the expansion into the international market. The executive team asks you to propose the content and format of a 5-day training program for the new managers. Typically, this will consist of some pre-departure training, as well as some in country training upon arrival. Your task is to put together a proposal for the training program. Your proposal should include: a. Best practices in expatriate training (why is training so important and what does the literature tell us is important in expatriate training? b. An agenda for the 5-day training with an explanation of each training activity and its purpose.

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Global Human Resource Management (HRMN 467) Case Study: Holiday Villas

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Global Human Resource Management (HRMN 467)
Case Study: Holiday Villas
Background:
Holiday Villas owns more than 40 hotels throughout the United States. They recently
acquired a small hotel chain in Spain (6 hotels), with the objective of growing the
organization globally and establishing an international presence.
Holiday Villas are family style rooms, typically two bedroom suites and a mini kitchen that
cater to families on vacation who want to spend time in a low budget but well located
area.
Most guests stay 3-7 nights, and most guest are families or groups. The hotels are
typically located in cities with tourist attractions, near downtown locations that are easily
accessible by mass transit.
The organization has decided to use the acquisition of the hotels in Spain as a pilot
project and if all goes well, they will consider acquiring other hotel chains across Europe
and South America. This is a strategic endeavor, so it is important that the organization
finds an effective formula to operate successfully in the global arena.
The organization has never owned hotels outside the US before, and it has hired you to
provide consultation on how they should proceed. Some of the things they are interested
in include:
1. What is the competition?
2. What is the best approach to staffing?
3. How important is it that staff speak fluent Spanish?
4. What kind of cultural differences may be important in the hospitality business in
Spain?
5. How should they brand themselves? As a multinational, international or global
enterprise?
Formatting Requirements
Please follow the following formatting criteria for each part of the case study:
• Include your name, course name and number, date, and instructor name on the front
cover.
• Papers must be typed, double spaced (even between paragraphs), 12-point Times New
Roman or Arial font with margins no wider than one inch.
• Use page numbers
• Papers should be prepared in a word processing software (i.e., Microsoft Word, Open
Office, or Rich text format.) Projects may not be submitted in pdf, docm, or .abw
• Each part of the case study should be 4-6 pages in length, excluding the title page and
the bibliography. Pictures, graphs, and lists will not be included in the body of the paper.
If you need these to support your facts, place them at the end of your paper as an
addendum, referenced in body of your paper.
Part 1: Due at the end of Week 3 (April 1, 2018)
The hotel management would like to have a PCN (parent country national) as manager in
each of their six sites. Some members of the executive team disagree and think that the
manager should be a HCN (host country national) in order to establish better rapport with
the local employees and guests. However, they want their core values and organizational
culture to be coherent with the hotels in the United States.
You are asked to:
a. Write a memo that outlines the advantages and disadvantages of both approaches,
so that the executive team can make an informed decision.
b. Identify the top competencies required for this position (hotel manager overseas).
c. Create an estimate of costs, using a Balanced Sheet Approach, to decide what the
total salary allowance should be. (See International HRM Considerations under the
content in week 3 in your course).
Be sure to support your suggestions with both the literature and current facts or statistics
that you research for this task.
Part 2: Due at the end of Week 5 (April 15, 2018)
According to our course material, several issues related to employee relations are often
concerns in international situations. Health and safety issues may be of concern to
employees overseas, and security has become a very difficult issue in certain areas of
the world. The nature of labor unions and labor laws can be an important variable for
managers from other countries when dealing with host-country national employees.
(whatishumanresource.com).
The executive team wishes to understand what are some of the issues that may come up
in Spain. You are asked to conduct research and come up with the three most important
issues that you think need to be taken into consideration when staffing the new hotels in
Spain.
Write an executive summary explaining the three issues and include suggestions on how
to avoid problems, as well as what to do in case problems do arise.
Support your writing with literature and data.
Part 3: Due at the end of Week 7 (April 29, 2018)
The organization has decided to go with home country nationals and has hired six hotel
managers. The success of these managers is vital to ensure the success of the
expansion into the international market. The executive team asks you to propose the
content and format of a 5-day training program for the new managers. Typically, this will
consist of some pre-departure training, as well as some in country training upon arrival.
Your task is to put together a proposal for the training program. Your proposal should
include:
a. Best practices in expatriate training (why is training so important and what does
the literature tell us is important in expatriate training?
b. An agenda for the 5-day training with an explanation of each training activity and
its purpose.

Our academic experts are ready and waiting to assist with any writing project you may have. From simple essay plans, through to full dissertations, you can guarantee we have a service perfectly matched to your needs.

GET A 40% DISCOUNT ON YOU FIRST ORDER

ORDER NOW DISCOUNT CODE >>>> WELCOME40

 

 

Posted in Uncategorized