Length: 1500-2000 words (6-8 pages); answers must thoroughly address the questions in a clear, concise manner

Length: 1500-2000 words (6-8 pages); answers must thoroughly address the questions in a clear, concise manner

  • Structure: Include a title page and reference page in APA style (Abstract, introduction and conclusion must be included.)

 
Assignment:

  • Using the project life cycle develop a matrix showing when various sources of conflict occur.
  • Describe the communications process in place on your project or in your organization.
  • List the types of communication in use on your projects. For each communication type determines the following:
    • The intent of the communication.
    • The recipient(s) of the communication and their needs/expectations.
    • The mode of communication.
    • The expected results of the communication.
    • How the communication is documented.
    • Your recommendations for improving the communication.
  • Determine the best conflict resolution mode for each of the following situations:
    • Two of your functional team members appear to have personality clashes and almost always assume opposite points of view during decision-making.
    • R&D quality control and manufacturing operations quality control continually argue as to whom should perform testing on an R&D project. R&D postulates that it is its project, and manufacturing argues that it will eventually go into production and that its staff wishes to be involved as early as possible.
  • When resolving conflicts does it matter to whom the project manager reports? Why or why not?

 

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