MGT215. Operations, Logistics and Supply Chain Management

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MGT215. Operations, Logistics and Supply Chain Management
Assignment 1
Instruction: In addressing the questions, you are expected to show that you can apply operations management principles learned in the lectures and through your readings. You can express your own view, but it should be tempered by your formal examination of operations management.
1. What is productivity and how can an organization improve its productivity? (1/2 page, single-spaced)
2. Discuss at least three factors a service industry such as an Airline need to consider when forecasting demands? How do these factors affect operation decisions? For example, Taco Bell needs to consider the demand difference during lunch time and dinner time, and used the data to schedule staff work hours. (1/2 -1 page, single-spaced)
MGT215. Operations, Logistics and Supply Chain Management
Assignment 2
Instruction: In addressing the questions, you are expected to show that you can apply operations management principles learned in the lectures and through your readings. You can express your own view, but it should be tempered by your formal examination of operations management.
1. What incentives does a company have to deliver high quality services or products? (1/2 page, single-spaced)
2. A process strategy is an organization’s approach to transforming resources into goods and services. Which process strategy would a hospital choose and why? (1/2 page, single-spaced)
MGT215. Operations, Logistics and Supply Chain Management
Assignment 3
Instruction: In addressing the questions, you are expected to show that you can apply operations management principles learned in the lectures and through your readings. You can express your own view, but it should be tempered by your formal examination of operations management.
1. Firms can achieve overall, organization-wide competitive advantage through the following strategies:
• Competing on Differentiation • Competing on Low Cost • Competing on Response
Pick a company you are familiar with and identify which of the above strategies it has selected. Based on this strategy, discuss how the company may have implemented each of the 10 strategic OM decisions to achieve competitive advantage. (Company Suggestions if needed: Walmart or Apple Inc.) (1-2 pages, single-spaced)

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