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Performing Purchasing Agent Duties Business is booming forWaters Inc. a growing customer service fulfillment business. Mostof its business is coming from clients who once outsourced theircustomer service needs to firms in India. A major client justsigned a contract that will take effect in nine months. This meansthere are only nine months to purchase the equipment and to train75 new customer service representatives. As a purchasing agent youare tasked with getting the computer equipment and software thatthe new agents will need to the specifications of both the clientand established company standards.