Review the chapter text about the Pareto rule and examine Figure 18-4. Note that the text says Pareto diagrams are often drawn to reflect before and after results

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Review the chapter text about the Pareto rule and examine Figure 18-4. Note that the text says Pareto diagrams are often drawn to reflect before and after results. Assume that Figure 18-4 is the before diagram for the Billing department. Further assume that the after results are as follows: Activity Activity Code Number Process Denied Bills PDB 12 Review with Supervisor RWS 10 Locate Documentation LD 6 Copy Documentation CD 5 33 Required 1. Redo the Pareto diagram with the after results. (Use Figure 18-4 as a guide.) 2. Comment on the before and after results for the Billing department.

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