Demonstrating Effective Leadership
Note: It is recommended, but not required, that you use the first Unit 4 discussion, The Process of Effective Writing, to review and discuss the academic writing process before you complete this assignment.
According to General Colin Powell, “Great leaders are almost always great simplifiers, who can cut through argument, debate, and doubt to offer a solution everybody can understand” (cited by Harari, 2002).
For this assignment, imagine that you are the manager of a health care organization confronting a number of issues potentially affecting the provision of safe, high-quality health care practices. You have decided to focus first on the issue that has particular relevance to your area of specialization or professional goals, or that presents a situation you might expect to encounter in your leadership role. As you consider an appropriate course of action to address this issue, you have decided to begin by searching the case study literature with the intention of possibly gaining insight into the actions of other health care leaders who have dealt with similar issues and may have provided a sound solution to the problem or issues they faced.
A colleague with whom you have spoken about this has recommended the Buchbinder, Shanks, and Buchbinder textbook, Cases in Health Care Management, as an excellent case study reference. For your convenience, Appendix B lists all cases by topic (Leadership, Management, Quality/Patient Safety, Finance, Healthcare Professionals/Human Resources, Health Disparities/Cultural Competence, Ethics/Law/Conflict of Interest, Crossing the Line/Fraud) and by primary and secondary settings.
In the Cases in Health Care Management textbook, locate a case study most closely aligned with the issue you have decided to address. In addition, be sure that your selected case study that will enable you to:
Assess the effectiveness of the leadership approach in facilitating collaborative professional relationships across disciplines.
Assess the health care leader’s ability to communicate effectively.
Analyze the role of communication in both creating and resolving the problem.
Assess the leader’s ability to manage and prioritize responsibilities in resolving the problem or issues.
Determine how the scholar-practitioner model might be applied to problem resolution and effective leadership.
Determine how effectively the leader addressed any issues involving ethical practice, diversity, or inclusion.
Remember: do not to use case studies 9, 65, or 67; these case studies are used elsewhere in the course. Also, the case studies in the textbook may not supply all of the information you need. In such cases, you should consider a variety of possibilities and draw plausible inferences.
Write an analysis of your chosen case study.
Be clear and concise.
Express your main points, arguments, and conclusions coherently.
Use correct grammar and mechanics.
Be sure to support your claims, arguments, and conclusions with credible evidence from scholarly sources.
Cite your sources appropriately. Use correct APA formatting for all in-text citations and references.
Note: In graduate-level writing, you should minimize the use of direct quotes; it is your interpretation of the case and its application to practice that are assessed. Lengthy quotes do not count toward page length minimums.
Include a title page, abstract, and reference page.
An APA-style paper template and associated tutorial are provided in the Resources to help you in writing and formatting your paper. Format your work per these documents.
Include the title of the case study you have chosen. For example, your title could read: “Demonstrating Effective Leadership: Case Study 82 – When Yes Means No,” or “Case 83 – Emergency Divert Status.”
Include the case study in your references and use in-text citation when appropriate.
In the body of your paper, begin by briefly summarizing the facts surrounding the case. Identify the leader (or leaders) in the case and the issues they faced.
Note: The assignment requirements outlined below correspond to the grading criteria in the Demonstrating Effective Leadership Scoring Guide, so be sure to address each point. You may also want to review the performance level descriptions for each criterion to see how your work will be assessed.
Example assignment: You may use the Demonstrating Effective Leadership Example, linked in the Resources, to give you an idea of what a Proficient or higher rating on the scoring guide would look like.
Include the following information in your analysis:
Analyze the factors that you believe contributed to each issue.
Remember, the case study may not supply all of the information you may need. In such cases, you should consider a variety of possibilities and draw plausible inferences. However, please be sure to note any such inferences, assumptions, or speculations.
An excellent tool for analyzing factors that contribute to a problem is the Fishbone Diagram, linked in the Resources. Use of this tool is optional but highly recommended. You will not submit your diagram with this assignment.
Assess the leadership approach the leader uses in this case.
Identify the leadership approach or style.
Does this approach make the leader more or less effective in communicating and building relationships across disciplines within his or her organization?
Based on your assessment of the leadership approach, determine how likely it will be that this leader will be able to build and maintain such relationships with other communities and leaders outside the organization.
Determine how the scholar-practitioner model might be applied in this case.
Consider how theory, research, and the published work in the field, in conjunction with experience and professional knowledge, might be used to develop strategies to analyze and resolve the problems or issues identified in the case.
Determine how well this leader communicates, verbally or in writing.
Analyze the role of communication and communication strategies in both creating and resolving the issues presented in this case.
Consider how communication strategies or best practices could be applied to improve outcomes.
Assess the leader’s ability to manage professional responsibilities and priorities in resolving the problem or issues in this case.
What lessons could you take away from this case that could be applied in similar situations or by other leaders?
Determine how effectively the leader addressed any issues in this case involving ethical practice, diversity, or inclusion.
What key lessons does this case provide for leaders?
Use examples to clarify and support your ideas.
Harari, O. (2002). The leadership secrets of Colin Powell. New York, NY: McGraw-Hill.