Week 4: Interactive activity
4.1 Learning Outcomes:
Understand problem solvin
Week 4: Interactive activity
4.1 Learning Outcomes:
Understand problem solving
Analyze problems
Work with problem owners and stakeholders
Develop effective problem statements
Determine causes
Simplify complex problems
Identify and manage risks
Avoid problem-solving traps
4.2 Action Required:
Watch the short video in the following link:
“The 7 step decision making process” –
4.3 Test your Knowledge (Question):
Explain the 7 step decision making process with example
4.4 Instructions
Answer the question in test your knowledge section.
Post your answer in the discussion board using the discussion link below (Week4:Interactive learning Discussion)