Communication Plan, Change Management, and Evaluation.
In Module Five, you
Communication Plan, Change Management, and Evaluation.
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In Module Five, you will develop a draft of a communication, management plan, and evaluation plan. In this section, you will identify strategies and practices to ensure stakeholder involvement and support for the project. You will discuss models, theories, and/or methods to support the change management process, post-implementation process, and a plan for managing and measuring the progress and success of your initiative.
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The following are steps for the development of the communication and management plan:
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Progress communication: This is a discussion on the strategies and practices that will be used to communicate progress with management, the board of directors, and other stakeholders within the organization.
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Change management plan: This is a discussion of strategies that will be used to guide relevant parties through the changes that the initiative will require. This needs to include strategies for dealing with impacted employees, patients, clients, and even departments and outside stakeholders, depending on the type of initiative within your organization.
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Post-implementation communication: How will results and ongoing communications be provided? Who will be the audiences for these various communications, and how will you ensure that each audience receives the correct information in an appropriate manner and time?
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The purpose of the evaluation plan is to identify the need, identify recommended and implemented solutions, and assess outcomes. The identification of the stakeholders and the role they play in developing, implementing, and evaluating the project is also important. It is essential to think about how to engage the stakeholders in the project development through to the completion process.
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Consider the following as you work on your evaluation plan:
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Take the specific goals you already developed in Module Three and now develop specific milestones for each goal to assist in the implementation of the initiative. Review the goals to be sure that the goals are clear and attainable, and that progress milestones are clear, reasonable, and consistent.
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Be sure to give specific definitions of measures of progress toward obtaining the intended goals and a description of the tools that would be used to measure progress. What strategies will be used to measure success, and how will adjustments be made should progress toward these goals fall short or change?
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How do you intend to collect and analyze information to ascertain stakeholder satisfaction with the initiative? What information will be looked at, and who are the stakeholders that will be considered?
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What to Submit
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This milestone should be no more than seven PowerPoint slides in length. All references should be cited in APA format.
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