I need this PROFESSIONAL written !!
I need one for operations managr POSITION!!
I need a cover letter also
Jessica Bogan
3099 Joslyn St
Memphis Tn, 38128
(901)721-7042
An adaptable, self-driven leader with years of warehouse management with the proven ability to empower and develop associates. I am have great experience with working in LEAN and the successful use of using the 5s. I am looking for a Manager Position in Warehouse distribution that will allow me to show them my keen ability to develop associates and while having a consistent stream of improvements in efficiency and production of the associates. In my years of experience, I have had the ability to gain superior knowledge of WMS.
Skills:
Leadership/ManagementInventory Management
Proficient in WMSProblem-Solving
Time-ManagementTechnical Proficiency
Budgeting/Cost ControlCustomer Service
Adaptability/FlexibilityWorkforce Planning
Team Staffing SolutionsCPU-based Compensation
Warehouse OptimizationQuality Control
Proficient in Microsoft OfficePerformance Metrics
Multi-taskingBilingual(Spanish/English)
Payroll System
Experience:
Kpower Global Logisitics Olive Branch,MS
Operations Manager Feb. 2020-Sept 2024
Managed daily operations for temp staffing overseeing placement and management of 100+ associates with 95% Spanish speaking associates, ensuring effective communication and smooth daily operations.
Managed company operations under a CPU-based compensation model, overseeing financial performance tied to cost per unit metrics.
Collaborated with clients to understand staffing needs, and ensuring the right talent is placed in the right roles resulting in a 90% improvement in client satisfaction.
Led efforts to expand agency service into new industries.
Analyzed performance metrics and reports to track agency performance making data-driven decisions that improved efficiency and profitability.
Overseeded the cross-training of associates in multiple departments, developing their knowledge of the operations and providing help across the operation overall helping company profit and improving client satisfaction.
Kpower Logistics
Packing Manager
Support client organizations by providing training and guidance to newly hired managers, helping to enhance their understanding of staffing workflows and operational best practices.
Supervised and coordinated the daily activities of a team of Spanish-speaking temp associates in a high-volumepackaging facility, ensuring performance metrics align with the CPU.
Optimize packing process to reduce cost and increase efficiency, resulting in a 90% improvement in packaging output while maintaining quality standards.
Developed and Implemented training programs for temporary workers, ensuring seamless integration of new hires.
Maintain accurate inventory records, ensuring that supplies and materials are available to meet packaging demands and avoid production delay.
Monitored compliance with safety regulations, OSHA standards, and company policies.
SMX Staff Management Memphis,TN
Department Manager Dec 2015-Oct 2019
Lead and managed the daily operations of numerous departments, assisting in the recruitment, placement, and management of temporary associates across 3 client accounts.
Collaborated with clients to understand their workforce needs, developing tailored staffing solutions that improved efficiency and satisfaction.
Developed and implemented new training programs to improves the skills and productivity of both temp associates and internal staff.
Managed departments budget, ensuring cost-effective staffing solutions while maximizing profitability.
Collaborated with recruiting team and support staff to ensure the departments meet all client staffing requirements on time and within budget.
Highlights and Accomplishments:
Reduced turnover of temporary associates by 95% in a 3month time frame through improved engagement and support programs.
Successfully managed a diverse team of Spanish speaking associates, improving team efficiency and communication
Played a key role in training client team members and management, helping them adopt the best practices for managing employees and improving overall operational efficiency.
Delivered a financial turn around by shifting the company from negative profits to sustained profitability through strategic cost management.
References:
Avaliable Upon Request
